FAQ

 

Who are you and where are you based?

We are Helene and Sam, a team of photographer and videographer based in Papeete on the island of Tahiti. In french Polynesia. There is more than 100 islands and we travel across them all along the year to shoot weddings, elopements and families. We provide videography and Photography services on the ground but also aerial shot/film  for  your wedding/honeymoon. If you want to know a little bit more about us and our approach you can click here : About us

What time should I have my ceremony/photoshooting ?

It really depends what outcome you expect on your photos :
– If you are looking for photos that show pure blue the morning will be the best moment. This is also the hottest moment of the day so if you can t stand the heat it s better to plan it later in the day.
– If you prefer yellow/orange feel on your pictures we can start the photo sunset shooting about 90mn before the sunset. The temperature is cooler but the blue is less vibrant.

I am interested to get drone photography for my wedding/honeymoon, how does it work?

In french Polynesia, you need to be certified by the DGAC (equivalent of Federal Aviation Administration) to have the right to use a drone.

Sam is the one in the team fully licensed and insured to fly drones for commercial purposes including weddings. We work together and i am the directing couples while Sam shoot the image for me. We can shoot on any islands of French Polynesia with the drone without any problem but if you stay in some Bora Bora resorts you might face some restrictions.

If you stay in one of this 3 resort in Bora Bora we won t be able to provide this service as the use of drone is forbidden :
– Four Seasons
– Intercontinental Thalasso
– St Regis

If that s a service you really want and haven t firmly booked your wedding/stay with one of this hotels we can recommend you some other resorts that allow drone shots and aerial video or we can do the shooting outside properties. Some customers get married/photoshooted on other hotels properties, (for those who only stay in Bora Bora otherwise we can do it on other islands), where they can have the images they want for their day. Let us know we will help you out.

Do you all the edit all photos?

Yes we do. Every image we deliver is post produced with my unique signature style of post production. This involves color correction, exposure adjustment, adjustments, tone-mapping, and other corrections.

For any request regarding your body like slimming you down or changing drastically your appearance i am working with an independant studio who will be able to do that for you with an extra charge. I am not in charge of this part.

How many images do you deliver ?

For a 3 hours honeymoon session we typically deliver 50-70 images and for a wedding we typically deliver 60-80 images per hour of coverage. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of places needing to be captured.

How long does it take to process our Wedding Photography package? When can we expect to receive it?

My normal processing time is from 2 – 6 weeks depending which package you selected. This is the time i used to digitally enhance your photos. I look though every single photograph to be sure they are enhanced to their full potential.

Do you shoot in JPEG or Raw? Do you provide the RAW files from my engagement session and/or wedding day?

We shoot all my images in Raw. Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.

Do you shoot same sex marriage?

Yes, we have the honour of photographing a number of same sex weddings. Click on the link to have a look at some of them : Same sex

How do I reserve you for my date? What is the process to book your service?

All dates are reserved once we receive your signed contract and retainer.

Is there any island where i can get a lower price to have both of you?

 Our rates depends of the island you ll stay and is based on the logistic we will have to coordinate. Our rates on Moorea and Tahiti are the most attractives.

What do you do if we have an outdoor venue and it rains on our wedding day?

In french Polynesia the weather is totally unpredictable but we are used to easily adapt to any situation. As a photographer, i still think that rainy days are beautiful and give a very different feel to your photos if you need to have a look at any of the rainy weddings i have done i ll send you the link of shootings on this website. For honeymoon, we can reschedule your shooting if we are available and if the rain doesn t last during all your stay.

 

BORA BORA

We made a section a part for this island as we receive so many requests for wedding/honeymoon photoshootings on this island and we prefer to clarify details to be sure that when you contact us you understand the way it works and that we are the great fit for your needs. When you ll arrive in french polynesia from your country your plane will land on Papeete ,the capital, on a island called Tahiti from where you will catch another flight to reach Bora Bora, one of the 118 island of French Polynesia, located about 250 kms from the capital.

Most of the hotels chosen by our clients are located on private islets (motu) in front of the island of Bora Bora and the access is forbidden to any person that isn t a guest. This is private properties and you ll have to follow rules they settled for you .

When a vendor want to reach your hotel he will need to go through security check and get the boat scheduled by your hotel.  You ll be charged between 25 % and 30% on top of the regular price settled by the vendor.

  • We are totally independent photographer and videographer. We won t try to sell you any hotels as we havent passed any deals with hotel management to be represented exclusively by the resort and we don t give money to any hotels of french Polynesia to be on their list and to be able to work . This is why  you won t find us included in any package or suggested by any hotel concierges. We are working in total integrity and freedom.
  • We totally understand you want to keep memory of your holidays and would like some pictures of your resort but we don t do photoshooting/video for half an hour  or 1 hour. We are sorry about this but our rates won t be cheaper than any hotel photography/videography packages so to avoid to make you waste your time it s better for you to stick with your resort vendors included in your package if you are looking for a price.

On this island our 1st package start from 3 hours sessions but if we are already on the island for a few days we can do 2 hours just drop us an email and we will tell you our availabilities.